All retail orders within Canada and the United States will be shipped with Canada Post Shipping, including order tracking. Once your order has been shipped, you will receive a shipping confirmation email from email@example.com along with an order tracking number in order to help us, and you, track your package.
Orders shipped to the United States will be charged a $10.00 shipping fee, in addition to all applicable taxes such as H.S.T.(13%).
Please note that Mamma Oceania does not cover or claim responsibility for any duty, brokerage fees or international tax/duty fees.
Please inspect your order as soon as possible upon receipt. If your order arrives damaged, is delayed, or lost, please contact firstname.lastname@example.org immediately. In order to help us track your package, please provide your order tracking number. Orders that are damaged and remain unreported for 2 weeks past the confirmed delivery date will not be exchanged or reimbursed.
Mamma Oceania does not claim responsibility for shipping orders received by persons other than the customer who placed the order, or for orders lost, stolen, or damaged by third parties upon receipt.
All wholesale orders will be shipped via Canada Post. Applicable shipping charges will reflect size, weight, and travel distance of the order.